General informationType of service and contact detailsWould you like to share your opinion about scheduled or unscheduled service? *select the type of serviceScheduled serviceUnscheduled serviceFirst name and last name *Position *Phone number *E-mail adress *Interactions with staffHow do you rate your satisfaction with our staff?Effectiveness *Please give one answer on a scale of 10 to 110 - completely satisfied9 - definitely satisfied8 - very satisfied7 - satisfied6 - rather satisfied5 - I have no opinion4 - rather dissatisfied3 - dissatisfied2 - very dissatisfied1 - completely dissatisfiedI don't know/not applicableHelpfulness *Please give one answer on a scale of 10 to 110 - completely satisfied9 - definitely satisfied8 - very satisfied7 - satisfied6 - rather satisfied5 - I have no opinion4 - rather dissatisfied3 - dissatisfied2 - very dissatisfied1 - completely dissatisfiedI don't know/not applicableKindness *Please give one answer on a scale of 10 to 110 - completely satisfied9 - definitely satisfied8 - very satisfied7 - satisfied6 - rather satisfied5 - I have no opinion4 - rather dissatisfied3 - dissatisfied2 - very dissatisfied1 - completely dissatisfiedI don't know/not applicableInteraction with staffTime coordinationHow do you rate your satisfaction regarding the speed of the service?Response speed *Please give one answer on a scale of 10 to 110 - completely satisfied9 - definitely satisfied8 - very satisfied7 - satisfied6 - rather satisfied5 - I have no opinion4 - rather dissatisfied3 - dissatisfied2 - very dissatisfied1 - completely dissatisfiedI don't know/not applicableService lead time *Please give one answer on a scale of 10 to 110 - completely satisfied9 - definitely satisfied8 - very satisfied7 - satisfied6 - rather satisfied5 - I have no opinion4 - rather dissatisfied3 - dissatisfied2 - very dissatisfied1 - completely dissatisfiedI don't know/not applicableWere you clearly informed about the service delivery time? *One answer pleaseYesNoI don't know/not applicableTime coordinationService workHow do you rate your satisfaction with the work of the service?An explanation of the work that needs to be done *Please give one answer on a scale of 10 to 110 - completely satisfied9 - definitely satisfied8 - very satisfied7 - satisfied6 - rather satisfied5 - I have no opinion4 - rather dissatisfied3 - dissatisfied2 - very dissatisfied1 - completely dissatisfiedI don't know/not applicableThe quality of the work done *Please give one answer on a scale of 10 to 110 - completely satisfied9 - definitely satisfied8 - very satisfied7 - satisfied6 - rather satisfied5 - I have no opinion4 - rather dissatisfied3 - dissatisfied2 - very dissatisfied1 - completely dissatisfiedI don't know/not applicableWas the problem fixed the first time? *One answer pleaseYesNoI don't know/not applicableService workInvoicingWas the cost explained to you before the work started? *One answer pleaseYesNoI don't know/not applicableHave you received an invoice for the work done? *One answer pleaseYesNoDid the cost correspond to the work performed? *One answer pleaseYesNoWas the invoice easy to understand? *One answer pleaseYesNoInvoicingSummaryWhat type of vehicle was your visit about? *One answer pleaseTrailerSelf-powered truckVehicle Powered / Direct Drive TruckWill you recommend us? *Please give one answer on a scale of 10 to 110 - always9 - definitely8 - very much7 - rather yes6 - sometimes5 - average4 - maybe3 - rarely2 - not really1 - absolutely notI don't know/not applicableThe quality of the work done *Please give one answer on a scale of 10 to 110 - completely satisfied9 - definitely satisfied8 - very satisfied7 - satisfied6 - rather satisfied5 - I have no opinion4 - rather dissatisfied3 - dissatisfied2 - very dissatisfied1 - completely dissatisfiedI don't know/not applicableDo you plan to service your units with us in the future? *Please give one answer on a scale of 10 to 110 - every time9 - definitely8 - in most cases7 - very likely6 - raczej tak5 - average4 - maybe3 - rarely2 - not really1 - neverI don't know/not applicableHow satisfied are you with the overall quality of the product? *Please give one answer on a scale of 10 to 110 - completely satisfied9 - definitely satisfied8 - very satisfied7 - satisfied6 - rather satisfied5 - I have no opinion4 - rather dissatisfied3 - dissatisfied2 - very dissatisfied1 - completely dissatisfiedI don't know/not applicableSummaryI have read the content Privacy Policy Send
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