Samo utrzymanie floty w ruchu 24 godziny na dobę, 7 dni w tygodniu, wymaga znacznej ilości czasu i wysiłku. Dlatego dla naszych klientów przygotowaliśmy elastyczne pakiety, kontrakty serwisowe, dostosowane do potrzeb i możliwości finansowych.
In addition to standard service and warranty packages, we offer tailor-made contracts covering comprehensive and round-the-clock care of the vehicle fleet.
A wide range of service packages allows you to choose exactly the solution you need.
If you are concerned about high service costs and unforeseen repairs, check out our offer of service contracts.
What do you get:
- Optimum fleet mobility guaranteed
- Fixed and predictable cost of scheduled maintenance
- Taking over the costs of scheduled inspections and overhauls (including filters, consumables and labor costs)
- Unplanned repairs resulting from natural wear and tear and unforeseen failures (proactive servicing of units during scheduled periodic maintenance; original Thermo King spare parts; certified technicians; repair of failures under loading in the country and in Europe)
- Support of the home service in the event of a foreign failure (Assistance 24/7 at the home service station)
- Predictable cost of keeping your fleet of Thermo King refrigeration units operational
- Fixed monthly cost of the service fee (annual adjustment for inflation)
- Transparent fleet maintenance costs – periodic fleet status summaries
- Reliable service at an authorized Thermo King service
- You pay for the actual use of the budget - if it is not used at the end of the contract, the remaining amount remains to be used in the network of APEX -Thermo King service stations for maintenance services
- Total loss, sale of the device or the possibility of early resignation from the Agreement - settlement of the use of the budget as at the end date
The ThermoKare product range
Optimal level of service
24/7 multilingual telephone breakdown support across Europe. Benefits:
- No payment at the repair point for customers with a ThermoKre contract.
- Guaranteed quality parts and service.
- Invoice customers in their own currency – no matter where repairs are made.
Full service including cost-free:
- inspections and reviews
- repairs and breakdowns
- managing the dates of inspections, inspections and repairs
- Thermo Assistance 24/7
- 3-year warranty on new units
- Thermo Assistance 24/7
- Brak kosztów za wezwania lub nadgodziny dla incydentów, które mają miejsce poza normalnymi godzinami pracy.
- Thermo Assistance 24/7
Contract combination:
Protection Plus and Warranty Plus and Thermo Assistance 24/7
- Cost-free inspections and reviews
- Manage the timing of scheduled inspections and reviews
- regular free-of-charge genset inspections
- Thermo Assistance 24/7
- Covers all parts and service costs, both planned and unscheduled
- inspections and services adapted to GDP guidelines
- mandatory annual 3-point sensor calibration
- priority repair in case of failure
- maintenance schedule management
- Detailed reports and service history of all registered units
- the possibility of extending the telematics service
- Thermo Assistance 24/7
Basic Contracts Bulletin
